Im Maileon Help-Center finden Sie umfassende Dokumentationen zu unserem System.
Beliebte Suchanfragen: Importe | Rest-API | Integrationen | SMS
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FAQs
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Grundlagen
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Für Entwickler
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- Adding Unsubscription Reason to Already Unsubscribed Contact
- Contacts
- Count Active Contacts By Filter ID
- Count Contacts By Filter ID
- Create Contact
- Create Contact (JSON)
- Create Contact by External ID
- Create Contact by External ID (JSON)
- Create Contact Preference
- Create Contact Preference Category
- Create Custom Field
- Custom Contact Fields
- Delete All Contacts
- Delete Contact By Maileon ID
- Delete Contact Preference
- Delete Contact Preference Category
- Delete Contacts By Email
- Delete Contacts By External ID
- Delete Custom Field
- Delete Custom Field Values
- Delete Standard Field Values
- Delete Unsubscription-Marker
- Get Blocked Contacts
- Get Contact By Email
- Get Contact By Maileon ID
- Get Contact Preference
- Get Contact Preference Categories
- Get Contact Preference Category by Name
- Get Contacts
- Get Contacts By Email
- Get Contacts By External Id
- Get Contacts By Filter Id
- Get Count Contacts
- Get Custom Fields
- Get Preferences of Contact Preferences Category
- Get Unsubscription-Marker
- Rename Custom Field
- Set Unsubscription-Marker
- Standard Contact Fields
- Synchronize Contacts
- Synchronize Contacts Error Codes
- Unsubscribe Contact By Maileon Id
- Unsubscribe Contacts By Email
- Unsubscribe Contacts by External Id
- Update Contact By Email
- Update Contact By External ID
- Update Contact By Maileon ID
- Update Contact Preference
- Update Contact Preference Category
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- Get Blocks
- Get Bounces
- Get Clicks
- Get Conversions
- Get Filtered Contacts
- Get Opens
- Get Recipients
- Get Revenue
- Get Subscribers
- Get Unique Bounces
- Get Unique Clicks
- Get Unique Conversions
- Get Unique Opens
- Get Unsubscription Reasons
- Get Unsubscriptions
- Social Networks List
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- Add Mailing Blacklist to Mailing
- Copy Mailing
- Create Dispatching
- Create Mailing
- Delete Mailing
- Delete Mailing Blacklist from Mailing
- Delete Trigger
- Get CMS2 Mailing As Zip
- Get Dispatching
- Get limit on number of contacts
- Get Mailing Archive URL
- Get Mailing Blacklists for Mailing
- Get Mailing ID By Name
- Get Mailing Report URL
- Get Mailing Summaries
- Get Mailing Thumbnail
- Get Mailing Thumbnail URL
- Get Mailings By Creator Name
- Get Mailings By Keywords
- Get Mailings By Schedule Time
- Get Mailings By States
- Get Mailings By Subject
- Get Mailings By Types
- Get Preview
- Get Preview Text
- Get Template
- Get Templates for CMS2
- Get The Reply-To Address
- Mailing – Add Attachment
- Mailing – Add Custom Mailing Properties
- Mailing – Copy Attachments
- Mailing – Create Schedule
- Mailing – Delete Attachment
- Mailing – Delete Attachments
- Mailing – Delete Schedule
- Mailing – Disable QoS Checks
- Mailing – Enable Target Group Update
- Mailing – Fill RSS SmartMailing Tags
- Mailing – Get “Ignore Permission” State
- Mailing – Get “Post Sendout Cleanup” State
- Mailing – Get Archival Duration
- Mailing – Get Attachment
- Mailing – Get Attachments
- Mailing – Get Count Attachments
- Mailing – Get DOI Mailing Key
- Mailing – Get HTML
- Mailing – Get List of Custom Mailing Properties
- Mailing – Get Locale
- Mailing – Get Mailing Domain
- Mailing – Get Max Attachment Size
- Mailing – Get Max Content Size
- Mailing – Get Name
- Mailing – Get Recipient Alias
- Mailing – Get result for Link Quality Check
- Mailing – Get result for Message Size Quality Check
- Mailing – Get result for Personalization Quality Check
- Mailing – Get result for Spam Quality Check
- Mailing – Get results for Approval Sendout Quality Check
- Mailing – Get results for Attention Quality Check
- Mailing – Get results for Bounce Quality Check
- Mailing – Get results for Display Quality Check
- Mailing – Get results for Image Quality Check
- Mailing – Get results for Test Mail Sendout
- Mailing – Get Schedule
- Mailing – Get Sender Address
- Mailing – Get Sender Alias
- Mailing – Get Speed Level
- Mailing – Get State
- Mailing – Get Subject
- Mailing – Get Tags
- Mailing – Get Target Group Id
- Mailing – Get Target Group Update status
- Mailing – Get Text
- Mailing – Get Tracking Duration
- Mailing – Get Tracking Strategy
- Mailing – Get Type
- Mailing – Is Sealed
- Mailing – Remove Custom Mailing Property
- Mailing – Send Approval Mail to Targetgroup
- Mailing – Send Now
- Mailing – Send Testmail to Single Emailaddress
- Mailing – Send Testmail to Targetgroup
- Mailing – Set “Ignore Permission” State
- Mailing – Set “Post Sendout Cleanup” State
- Mailing – Set DOI Mailing Key
- Mailing – Set Html
- Mailing – Set Locale
- Mailing – Set Name
- Mailing – Set Recipient Alias
- Mailing – Set Sender Address
- Mailing – Set Sender Alias
- Mailing – Set Speed Level
- Mailing – Set Subject
- Mailing – Set Tags
- Mailing – Set Target Group Id
- Mailing – Set Text
- Mailing – Set Tracking Strategy
- Mailing – Start Attention Quality Check
- Mailing – Start Bounce Quality Check
- Mailing – Start Image Quality Check
- Mailing – Start Link Quality Check
- Mailing – Start Message Size Quality Check
- Mailing – Start Personalization Quality Check
- Mailing – Start Quality Check
- Mailing – Update Custom Mailing Property
- Mailing – Update Schedule
- Reset Contents to Template
- Save CMS2 Mailing to Media Library
- Set limit on number of contacts before sending mailing
- Set Preview Text
- Set Template
- Set Template for CMS2 Mailing
- Set The Reply-To Address
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DOI drafts
DOI drafts – creation
In the DOI drafts area, click on the Create new DOI draft button. As with other emailings, the Content editing window opens, which is the first step in creating a new emailing.
The DOI Mailing draft is quick and easy to create. In the pop-up window, please select the New content editor to start editing the DOI Mailing.
You have arrived at the Basic settings interface in Maileon. This is the first step in setting up the DOI draft Mailing.
The figure illustrates a completed data sheet, indicating which data must be included in the settings and which are optional.
Emojis may be included in the subject line and preview text, and personalisation is also possible in the subject line (square in brackets). Due to privacy regulations, it is recommended not to use this function for operating with personal data of the registrant; use it for varying company names or other dynamic content.
Note: the number of characters in a subject line is fixed (max. 50 characters / 7 words) and must always be specific. The subject line should be designed to draw attention to confirmation.
One of the most important aspects of the basic settings is the DOI Specific Information section (framed in yellow), where values previously defined in the Settings area can be entered or selected: the DOI key, the Standard confirmation page, and the Standard error page. More information on this can be found in the Settings > Lists & Contacts > Contact Management section.
The DOI key is central to managing DOI Mailings. It serves as a linking element, an assignment criterion for selecting a specific DOI Mailing when there are multiple entries in the list of Active DOIs. A randomised string is initially set when creating a DOI draft, but this string can be individually changed if needed.
For additional guidance on creating a DOI key, please refer to the appropriate sections in the Help Center, available here and here.
Sender alias in Sender settings should be consistent with the alias used for all other emailings, along with the Sender Email and Recipient alias.
Tracking, dispatch placeholders, analytics, and advanced settings share the same configurations as those in other emailing types. Use of these is optional, however, a brief explanatory text is provided on the interface for each option.
Similar to other emailings, the next step after configuring the basic settings is content editing. This can be accomplished using Template Gallery, Saved templates, or by creating a DOI Mailing From scratch.
Note: Template Gallery already includes over 100 DOI templates available in both German and English which are ready to use.
The content and the structure of DOI Mailings should be as clear, simple and concise as possible. Advertising elements, social media channels and other forms of personalisation are not permitted due to privacy policy. Additionally, complex or excessively personalised emailing undermines the primary purpose of the DOI Mailing, which is to confirm the subscription.
Generally, an introductory text box and a confirmation button are sufficient.
In addition to maintaining simplicity, it is crucial that the content of the DOI Mailing is as personalised as possible. Please see below as an example.
Note: Using “Hello [FIRSTNAME]” (insert placeholder) is not permitted. The use of personal data is only allowed after confirmation, in accordance with privacy policies.
The most important element of the DOI Mailing content is the Call To Action button and the subscription confirmation link. This special link cannot be replaced with any other. To access the link, please click the Define Link button in the editor interface.
In the pop-up window please select Standard Links option and then choose Double-Opt-In Confirmation. Complete the process by clicking the Add Link button.
Note: if you don’t select the correct link, the entire process may be compromised.
It is also necessary to include an imprint before finalising the emailing. Please see the elements of the imprint highlighted in capital letters. Once you have finalised the imprint, save and close your DOI Mailing draft. For accessibility reasons, the imprint elements should appear in the text in written form, as visually impaired people cannot access text embedded in images and therefore have no access to the referenced information.
As with all Maileon emailings, the final step before completion is the Quality assurance, which is equally essential for DOI Mailings.
As with other instances, DOI Mailings are subject to complimentary audits and fee-based external audits, indicated by the Euro symbol (€).
Note: The following image is illustrative and does not encompass all available free audits. The checks available at this stage are determined by the specific settings of your account, allowing you to select which checks you prefer to be listed here.
The final phase is the Approval of the DOI Mailing draft. As illustrated in the following image, the omission of optional elements (e.g. Tags) does not prevent the DOI Mailing from being validated.
Note: Activating Standard DOI Mailing checkbox in the last line means that the selected DOI Mailing will become the default DOI Mailing after Approval.
Default DOI Mailing can be checked under Contact management > Subscriber management > default DOI Mailing.
After pressing the Activate DOI Mailing button, the draft version is transferred to the Active DOIs interface.