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Maileon Anleitungen
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FAQs
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- Ich kann mir meine Export-Datei nicht wie gewünscht darstellen lassen. Was kann ich dagegen tun?
- Ich will Kontakte über die Schnittstelle hinzufügen aber der Kontakt taucht nicht in Maileon auf.
- Kann man gelöschte Abmelder wiederherstellen?
- Was ist eine „Permission“ und welche Permissionsarten gibt es?
- Wie kann ich Kontakt nach erfolgter Abmeldung wieder dem Kundenbestand hinzufügen?
- Wie lange darf ein Anbieter darauf warten, bis der Newsletter-Interessent seine eingetragene E-Mail-Adresse per Link-Klick bestätigt (Double Opt-In)?
- Wie lange dürfen unbestätigte Newsletter-Anmelder in meinem Kontaktbestand gespeichert werden?
- Wie werden Kundendaten in Maileon gesichert/ verschlüsselt?
- Wieso werden mir nicht alle Abmelder meines Kontos angezeigt?
- Wo kann ich die Abmelder meiner Newsletter einsehen?
- Wo kann ich einstellen, wie lange ich Abmelder sehe?
- Wo kann ich weitere Benutzer anlegen?
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- Ich finde es mühsam feste Elemente, wie das Impressum, im Template immer in allen Mailings einzeln anzupassen. Gibt es eine bessere Möglichkeit?
- Kann ich auch eigene Schriftarten verwenden?
- Kann ich einen Countdown in meinen Newsletter einbauen?
- Warum zeigt mein Reporting bei Öffner und Klicker fast identische Zahlen an?
- Wie hinterlege ich einen Ref-Code?
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- Kann man Absender/Antwort E-Mails schon vorher anlegen und diese immer verwenden?
- Kann man beim Versand aus den ausgewählten Verteilern noch manuell Personen für diesen Versand ausschließen?
- Kann man einen geplanten Versand noch einmal bearbeiten?
- Was ist das Einzelnutzer-Tracking und welche Tracking-Methoden gibt es?
- Was ist der Unterschied zwischen Absender-Alias und Empfänger-Alias?
- Was ist die Werbedruckkontrolle und wo kann ich diese anpassen?
- Wie verwende ich BIMI in meinen E-Mailings?
- Wieso ist meine 1. Welle in der Versandstreckung immer die Größte?
- Wo erscheint der Vorschautext?
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- Bietet Maileon Rabatt für Non Profit Organisationen?
- Gibt es Ansprechpartner für Vertriebsfragen?
- Kann ich Maileon testen, bevor ich mich für das Tool entscheide?
- Muss ich direkt meine Zahlungsdaten hinterlegen?
- Was passiert, wenn ich die Limits meines Paketes überschreite?
- Welche Zahlungsmöglichkeiten werden angeboten?
- Wie gestaltet sich die Vertragslaufzeit?
- Wie hoch ist die Einrichtungsgebühr?
- Wie kann ich mein Maileon-Paket ändern?
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Grundlagen
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Für Entwickler
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- Adding Unsubscription Reason to Already Unsubscribed Contact
- Contacts
- Count Active Contacts By Filter ID
- Count Contacts By Filter ID
- Create Contact
- Create Contact (JSON)
- Create Contact by External ID
- Create Contact by External ID (JSON)
- Create Contact Preference
- Create Contact Preference Category
- Create Custom Field
- Custom Contact Fields
- Delete All Contacts
- Delete Contact By Maileon ID
- Delete Contact Preference
- Delete Contact Preference Category
- Delete Contacts By Email
- Delete Contacts By External ID
- Delete Custom Field
- Delete Custom Field Values
- Delete Standard Field Values
- Delete Unsubscription-Marker
- Get Blocked Contacts
- Get Contact By Email
- Get Contact By Maileon ID
- Get Contact Preference
- Get Contact Preference Categories
- Get Contact Preference Category by Name
- Get Contacts
- Get Contacts By Email
- Get Contacts By External Id
- Get Contacts By Filter Id
- Get Count Contacts
- Get Custom Fields
- Get Preferences of Contact Preferences Category
- Get Unsubscription-Marker
- Rename Custom Field
- Set Unsubscription-Marker
- Standard Contact Fields
- Synchronize Contacts
- Synchronize Contacts Error Codes
- Unsubscribe Contact By Maileon Id
- Unsubscribe Contacts By Email
- Unsubscribe Contacts by External Id
- Update Contact By Email
- Update Contact By External ID
- Update Contact By Maileon ID
- Update Contact Preference
- Update Contact Preference Category
- Alle Artikel anzeigen ( 34 ) Artikel zusammenklappen
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- Add Mailing Blacklist to Mailing
- Copy Mailing
- Create Dispatching
- Create Mailing
- Delete Mailing
- Delete Mailing Blacklist from Mailing
- Delete Trigger
- Get CMS2 Mailing As Zip
- Get Dispatching
- Get limit on number of contacts
- Get Mailing Archive URL
- Get Mailing Blacklists for Mailing
- Get Mailing ID By Name
- Get Mailing Report URL
- Get Mailings By Creator Name
- Get Mailings By Keywords
- Get Mailings By Schedule Time
- Get Mailings By States
- Get Mailings By Subject
- Get Mailings By Types
- Get Preview Text
- Get Template
- Get Templates for CMS2
- Get The Reply-To Address
- Mailing – Add Attachment
- Mailing – Add Custom Mailing Properties
- Mailing – Copy Attachments
- Mailing – Create Schedule
- Mailing – Delete Attachment
- Mailing – Delete Attachments
- Mailing – Delete Schedule
- Mailing – Disable QoS Checks
- Mailing – Enable Target Group Update
- Mailing – Fill RSS SmartMailing Tags
- Mailing – Get “Ignore Permission” State
- Mailing – Get “Post Sendout Cleanup” State
- Mailing – Get Archival Duration
- Mailing – Get Attachment
- Mailing – Get Attachments
- Mailing – Get Count Attachments
- Mailing – Get DOI Mailing Key
- Mailing – Get HTML
- Mailing – Get List of Custom Mailing Properties
- Mailing – Get Locale
- Mailing – Get Mailing Domain
- Mailing – Get Max Attachment Size
- Mailing – Get Max Content Size
- Mailing – Get Name
- Mailing – Get Recipient Alias
- Mailing – Get result for Link Quality Check
- Mailing – Get result for Message Size Quality Check
- Mailing – Get result for Personalization Quality Check
- Mailing – Get result for Spam Quality Check
- Mailing – Get results for Approval Sendout Quality Check
- Mailing – Get results for Attention Quality Check
- Mailing – Get results for Bounce Quality Check
- Mailing – Get results for Display Quality Check
- Mailing – Get results for Image Quality Check
- Mailing – Get results for Test Mail Sendout
- Mailing – Get Schedule
- Mailing – Get Sender Address
- Mailing – Get Sender Alias
- Mailing – Get Speed Level
- Mailing – Get State
- Mailing – Get Subject
- Mailing – Get Tags
- Mailing – Get Target Group Id
- Mailing – Get Target Group Update status
- Mailing – Get Text
- Mailing – Get Tracking Duration
- Mailing – Get Tracking Strategy
- Mailing – Get Type
- Mailing – Is Sealed
- Mailing – Remove Custom Mailing Property
- Mailing – Send Approval Mail to Targetgroup
- Mailing – Send Now
- Mailing – Send Testmail to Single Emailaddress
- Mailing – Send Testmail to Targetgroup
- Mailing – Set “Ignore Permission” State
- Mailing – Set “Post Sendout Cleanup” State
- Mailing – Set DOI Mailing Key
- Mailing – Set Html
- Mailing – Set Locale
- Mailing – Set Name
- Mailing – Set Recipient Alias
- Mailing – Set Sender Address
- Mailing – Set Sender Alias
- Mailing – Set Speed Level
- Mailing – Set Subject
- Mailing – Set Tags
- Mailing – Set Target Group Id
- Mailing – Set Text
- Mailing – Set Tracking Strategy
- Mailing – Start Attention Quality Check
- Mailing – Start Bounce Quality Check
- Mailing – Start Image Quality Check
- Mailing – Start Link Quality Check
- Mailing – Start Message Size Quality Check
- Mailing – Start Personalization Quality Check
- Mailing – Start Quality Check
- Mailing – Update Custom Mailing Property
- Mailing – Update Schedule
- Reset Contents to Template
- Save CMS2 Mailing to Media Library
- Set limit on number of contacts before sending mailing
- Set Preview Text
- Set Template
- Set Template for CMS2 Mailing
- Set The Reply-To Address
- Alle Artikel anzeigen ( 94 ) Artikel zusammenklappen
Transactions
Transactional mails, like order confirmation or shopping cart abandonnment mails, are an essential part of customer communication. Maileon guarantees, that those mails are submitted in an instant to the contact, using separate mailservers and the best IPs available to ensure good inbox placement.
Especially in the case of online shops, the transaction mails follow a certain structure. While CRMs like Pipedrive are specialized on one topic, deal management and analysis in this case, they have very specific transactional data. Online shops require the same information to be sent in basically all cases, e.g. the order date, the total sum or the items contained in an order.
In order to ease development and/or customer migration, this page describes proposals for the most common types of transactions in order to define a reusable data structure. The attributes are based on our experience with a vast amount of shop systems and the idea is: if all implementations use the same transaction type, a customer can switch e.g. from WooCommerce to Shopware, without changing the mailing templates. Also setting up the initial mails is much easier, if attributes are named the same for all systems. Thus, we started defining data models on the base of https://schema.org/, e.g. https://schema.org/Order.
Start Using Transactions
The developer documentation specifies the API resources for working with transaction types and describes their technical limits, e.g. see the overview.
For practical introductions, please check our interactive tutorial.
Configuration
Versioning: Changing a transaction type in Maileon can be a problem, once a transaction is used in live systems, as there is no possibility to update an existing type. Instead, it must be deleted and re created, which is not possible in live-systems. Instead, we propose using a versioning naming scheme.
- Prepend _{schema_version}.{specific_version}, e.g. “_1.0”
- The version of the schema is always the major verion, e.g. 1 or 2
- The (customer) specific version can differ as customers might override certain parts of the data model
This kind of versioning allows model updates. If e.g. a new attribute is added, version 2 will be released and when creating the “new) transaction type a version _1.0 and _2.0 will exist in parallel. Whis allows a soft change of transaction types in the life system without possible data losses and it allows keeping an overview shich attributes are available or maybe not.
Retention period: The retention period defines, how long transational data will be stored in Maileon. The optimal retention time of course depends on the usecase. If just sending mails with a download link, that is usable for 7 days anyways, having a retention time of one year, does not make sense. If planning to filter about bought product categories in the last year,, it surely does. The retention period should be configurable by the customer.
Transaction Type Proposals
This section provides proposals for transaction types. Remember, there is no need to fill all attributes.